Entry Level Customer Service Specialist
Company: Surge Staffing
Location: Port Huron
Posted on: June 11, 2022
|
|
Job Description:
Job DescriptionSurge Staffing is seeking Entry Level Customer
Service Specialists with high energy, work ethic, good attitude,
personality with a good phone voice. This is a permanent, full-time
internal position with Surge Staffing. Considerations will be made
immediately.Entry Level Customer Service / SalesAble to speak,
write, & read Spanish and English is preferred, but not
requiredLooking for a way to enter a positive office environment?
Tired of working in retail/dining with no work/life balance?Our
Entry level Customer Service role is a great position to get your
steps into a professional workspace! With ample of opportunity to
grow within, we will ensure that you will gain rewarding experience
as part as the Surge Team!No experience necessary!PRIMARY FUNCTIONS
& RESPONSIBILITIES:Deliver superb customer service to clients and
temporary associatesPerform resume searches, refer to established
candidate pool and other staffing/job board resources to fulfill
client orders in a timely mannerRecruit, conduct interviews and
follow-up with candidates and temporary associatesSuccessfully and
strategically match employee skill sets to customers' hiring
needsAssist in the development of business leads & retention of
current clienteleAct as a professional and reliable liaison between
temporary associates and clientsMaximize billable hours to increase
market share and branch profitsPerform a variety of administrative
tasks that support the overall mission of quality
performance.Conduct service calls to ensure quality customer
service; conduct outside sales calls to obtain new business
partnerships and customersPresent customers with additional Surge
Staffing products and servicesImplement and manage detailed
marketing programs for sales calls, direct mail, in-office
demonstrations, and public relations for assigned branchNurture
strong business partnerships by providing exceptional customer
service skills and implementing customer development & retention
strategiesRecruit, train and retain temporary associates; coach and
counsel temporary associates to ensure quality performance and job
satisfactionTroubleshoot and resolve problems or complaints of
temporary associates, as well as customers and other
personnelQUALIFICATIONS:High school diploma required.Proficiency in
Microsoft Word, Excel, PowerPoint, Outlook, and InternetAbility to
travel to various locations and customer sites as needed, reliable
transportation a mustAbility to work effectively and efficiently
independently as well as in a group settingSales-minded,
team-oriented, and exceptionally calm under pressureSurge offers
great employee benefits such as:
Keywords: Surge Staffing, Warren , Entry Level Customer Service Specialist, Hospitality & Tourism , Port Huron, Michigan
Click
here to apply!
|