Join Livingston, the largest customs broker in Canada and the
third largest entry filer in the U.S. We're a market leader
offering customs brokerage, consulting and compliance, and freight
forwarding services at more than 90 key locations in North America,
Europe and Asia. Customs brokerage is our core business and helping
our customers navigate the complex and changing world of
international trade is what we do best. Consider joining our team
for the opportunity to grow your career. From entry level to expert
advisors, our supportive culture of learning will help you get the
career you want.
Job Type: Full Time
Location: MI Port Huron - US067
Reporting to the Manager, Service Delivery, this position is
responsible for coordinating release and entry processing for air
and/or ocean shipments, rail, as well as complex northern border
shipments, including US Customs and/or PGA releases; handle the
processing of releases for clients with complex standard operations
KEY DUTIES & RESPONSIBILITIES
+ Ensure accurate and timely processing of complex
+ Create customs entries through proper selection of client and
client records, interpretation of documentation for all clients'
shipments, in a one-step process in National Service Center
+ Data entry of shipment information for release, rating and
billing and ensuring that all mandatory fields are completed and
accurate in NSCs.
+ Ensure correct value for duty is reported based on invoice
details and terms of sale. Establish correct value for duty and
tariff treatment by selecting the correct keyword/HS code.
+ In a professional manner, work with team members as required
for missing documentation, information or instructions necessary to
release a shipment in
+ Verify documentation for release conditions, compliance and
rating compliance (e.g., free trade certificates).
+ Escalate two-step release requirements, authorization or
release issue resolution to required team members.
+ Participate fully with other team members in the day-to-day
operation of Release Operations in NSCs.
+ Endeavor to utilize and take advantage of system automation
tools that are available to support release processing.
+ Open file/data input for new shipments in relevant
+ Coordinate and prepare entry summary as needed.
+ At time of release, monitor status of Customs and PGA
+ Ensure that all SOP's and business rules are adhered to
following special client instructions, notes and alerts. Identify
those that are missing or those that have become outdated or
ineffective, making recommendations for change.
+ Research and respond to requests for information from team or
traffic in a professional manner via phone or email.
+ Prioritize and complete work according to production
supervisor direction, Customs requirements and Livingston
+ Maintain effective relationship with clients, carriers,
forwarders, Customs, etc.
+ Perform other related duties as assigned by management.
+ Adhere to established policies and procedures.
KNOWLEDGE & SKILLS
+ Familiar with all applicable Customs laws, regulations,
procedures and industry practices.
+ Client service oriented.
+ Organizational skills with the ability to meet tight
+ Assertiveness in problem solving.
+ Excellent communication skills.
+ Ability to multitask.
+ Detailed oriented.
+ Excellent time management skills.
+ Ability to present a professional image.
+ Knowledge of Word and Excel software.
+ Office equipment/machinery used: Personal computer and common
WORK EXPERIENCE - MINIMUM REQUIRED
2 years of related experience
Required: High School/GED or equivalent
Inclusion and Collaboration
Customer First Focus
Leading and Developing
Business Acumen and Straight Talk
Livingston is proud to be an equal opportunity workplace and is
an affirmative action employer.